Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Dorridge Surgery


Frustrating appointment system

The doctors are great once you get to see them, the poor experience results from the frustration caused when you try and book an appointment. I phone dead on 8am but it is normal to be about 27th in the queueing system. The phone often cuts off while you are holding meaning that you have to call back and you are even further back in the queue. It is very very frustrating.