Poor communication
My prescriptions are sent electronically and the doctor tells you to wait 24 hours before going to collect your medication. I left it 72 hours last time, and when I went there they told me they did not have the medication in stock and would have to order it in. If they looked at the prescriptions when they are sent over they could improve their service. My medication could have been ordered and delivered to them by the time I went to collect it. They never seem to have prescriptions ready but wait until you attend the pharmacy before they even look at it. The electronic system has not improved the service at all. It is always really busy in there and there is always a big queue. They need to do better.