Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Croft Pharmacy


Prescriptions are never ready with long waits

Prescriptions are never ready, there are long queues, the pharmacy is really busy. This is difficult for me as I am autistic and have social anxiety that makes it hard for me some days to even leave the house. Standing around waiting for medication for up to an hour is not helpful at all. I have gone away and returned before and its still not been ready for me.