Croft Medical Centre
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Based on 397 reviews
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Reviews (397)
Never get seen
August 7, 2022
Receptionists rude and cannot get seen even before covid.
Cannot get through
August 5, 2022
I was told by the reception to go to A&E for my mental health breakdown because there were no appointment available for the next 2 months. To be honest I never get through and when I do, I don't get the attention I need. I don't bother anymore to call the GP anymore.
Can not get through
August 1, 2022
When I was pregnant they always told me to go to the hospital when I was unwell. I will be waiting at the A&E for hours just to see a nurse. I was soo frustrated with my GP. The phone lines are always busy and can never get through to get any advice.
Waiting to see the doctor and medication
August 1, 2022
Pre covid I never got to see the GP. I have been feeling unwell lately and I feel the need to see the GP. I have been trying and the reception says I do not need to see the doctor. I just want to speak with the doctor and not nurse or reception.
Waiting to see the doctor and medication
August 1, 2022
I can not get any appointment and the phone lines are very busy in the morning. I have been waiting for 3 years for my hip surgery and I could not wait anymore. My children had to pay for a private one. Now I feel better and I can go about with my daily routine.
Waiting to see the doctor and medication
August 1, 2022
I have been waiting for 4 years to see a doctor. Everything is phone consultation and the reception makes the decision on whether my condition is serious enough to see the doctor. It is very upsetting.
Unable to get through on phone
July 27, 2022
Unable to get through on phone, always engaged or no apps available that day
No consideration
July 26, 2022
For my kids it easy to get through but for me as an adult, it is not easy. I have been trying to get assessment for my mental health and they keep telling me to wait for the doctor to see me.
not a good service
July 26, 2022
not really good to me, I keep calling and am always number 42 in the queue at 8;30 am. I fall back asleep while waiting. I need my medication to be checked and changed because I have been on it for almost 8 years.
Waiting to see the doctor and medication
July 26, 2022
For 2 years I have been waiting to see the doctor and get my medication sorted. I get a phone call for consultation and the call is short and my health issues still persist. I want to have face to face so I can really discuss my concerns.