Can’t get an appointment!
Can’t get an appointment no matter how many times you call! They say call from 8am well I do that and am in a que for about 20-40 mins and then they say no appointments! Sometimes I don’t even get that far they just say they are busy and I get cut off! Had letters and texts off the surgery telling me I need to book my mental health check …. 3 months I’ve been trying to get one and I’m still trying !!! When you do finally get one it’s a phone call one and the last doctor decided to send me a wild goose chase for my prescription, telling me she had sent it to Asda pharmacy, walked all that way to be told it wasn’t there, held in a que for 15 mins to get through to doctors who then tell me it’s been sent via Pharmacy2U, it’s antibiotics I needed them that day ! So she said she would send a different once to Croft, went there but nope it was at Asda, rung Asda and all of a sudden it was there ! I wasn’t prepared to walk all that way back not feeling well so I had to get Asda to release the script into the portal so Croft pharmacy could pick it up !! All in all I spent over 2 hours trying to sort a prescription the damn doctor could have easily sent straight to Croft which is literally next door to the surgery instead of sending it a good walk away from me! Absolute joke and it actually made me not want to see a doctor …. So god help me when I get poorly again, I’ll Probably worsen Just waiting for a prescription!!!