Receptionists are plain rude and abrupt
When ever you call your clearly already in a worried state as you wouldn’t be calling the doctors if something was not wrong with you or a family member it’s not something you do for fun, but other than 1 or 2 of them majority are just rude to you on the phone they don’t follow on with any advice on where you can get seen just no appointments goodbye try tomorrow you can be trying every morning for up go 2 weeks and still not get an appointment which is the case for me at times and my mental health hit an ultimate low due to this and feeling I had no where to turn. The doctors are lovely especially doctor bosworth when you can get in but there is just no system that seems fair or seems to work Iv been in the surgery and witnessed some angry patients but in their defence none of the receptionists show any sort of compassion or empathy towards them and it is very frustrating when your constantly trying to get an app and told there are none available.