Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre


They never have appointments at all after 8.3

Receptionists are rude to everyone. They never have appointments after 8.30am because they only have 1 doctor doing call backs according to the receptionists. Takes 9 days for an 82 year old to get an appointment due to a water and chest infection resulting her going to hospital. They are not helpful at all, they do not listen to your requests and slam the phone down on you happened a couple of occasions to my mother who has had a stroke. It has gone downhill over the past few years and only seems to be getting worse.