Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Croft Medical Centre


Good when you can actually get an appointmen!

It’s really hard to get an appointment for this surgery, even though I keep getting texts from the surgery telling me my asthma review is due or my mental health review is due, instead of giving me an appointment I’m expected to call and make one …. It’s been 3 months and counting and I still haven’t managed to get one !!