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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
    • Dentistry
    • Hospitals
    • Mental Health
    • Helpful Links
  • Get Involved
    • Volunteering Opportunities
    • Events
    • Young People’s Healthwatch
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Original feedback for

Croft Medical Centre



Impossible to speak to

After a 2 min prerecorded message, another message will say that they’re too busy for any calls and can’t get through to the queue at all. If you do get into a queue you’re on hold for 35-40+ mins to have the line cut off. Trying to request medication which is usually on repeat but was taken off when trying to order through doctors app. Sent personalised message to request they add the medication but had a generic text back to say that I needed to call them to order it. When I try to call I can’t speak to anyone. I’m at a complete loss as to what to do. Very inconvenient when trying to contact them around work hours.

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