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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
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    • Mental Health
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre



Incompetent

The receptionists are totally incompetent and think it's OK to speak to people with such disregard. They constantly get things wrong and blame you. Someone seriously needs to retrain the receptionists or get new staff. And as for the doctors, we'll Dr [name] talks over you constantly and will not allow you to speak as you may undermine his authority and Dr [name] needs to retire, he is of no use to anybody. Misdiagnosis and informing you that they cannot help with your mental health. The only constant from that practise is sending out letters warning people if they dare to have a different opinion or even a point to make they will be barred from the practise. I will say though the nurses are lovely and actually talk to you with respect.

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