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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre



Disgusting. Rude. Incompetent GP’s!

If you can ever get through and manage to actually get an appointment, sometimes it can take days to get through… well then if you speak on the phone to a GP, they don’t listen, are dismissive, misdiagnose… abs prescribe wrong medication/treatment. On one occasion (there have been several) was told by a GP that I had pulled a muscle. A paramedic had actually told me to see my GP. After eventually hours in A&E I was told that I had erosive gastritis and it was nothing to do with a muscle! Went back with further pains after about a week and GP tried telling me I’d bruised my ribs??! I ended up in hospital having to have a gastroscopy. Consultant at hospital said I needed to sort my meds out with GP. So I’ve been ringing for 2 days now and can’t get through. I can’t keep going to A&E!

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