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    • Who are we and what do we do?
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre



GPs useless

I will say the nursing staff including nurse practitioner s are excellent and I rate them all. However other then 1 GP they are useless. They often do not do follow up bloods etc I can go years without medication reviews. I am the one who has to go to tell them its time for my blood test. One Doctor in particular just doesn't have a clue! The surgery is very poorly run. Receptionists do a good job but with things changing every 5 mins there job role changes a lot. Ways to get an appointments changes with no patient consultation. Its easier to get blood from a stone then do get a appt with an actual Doctor. It can take weeks of calling day after day with no joy. I am not a fan of telephone consultations. Obviously during Covid it has been more urgent. I certainly don't recommend this surgrey esp if you wish to see a Doctor. I cannot fault the nursing staff though.

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