Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Croft Medical Centre


Finally a referral from a locum!

My experience of Croft Medical Centre is mixed. I attended the surgery on a number of occasions for blood tests and was told that nothing was detected. I then received a call from a locum doctor working from the surgery who had looked through my results and informed me that I needed to be referred. I was shocked as what the locum was concerned about had always been detected in my blood tests but none of the doctors at the surgery had ever raised a concern or referred me.