Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Croft Medical Centre


Not happy with doctor I spoke to

I recently had a phone call with a doctor about my medication and wanted to discuss pain I was having in my hands at the same time. The doctor told me that he was not calling for a lengthy conversation. I was not happy with the manners of this doctor. Some of the doctors here are very good but it's hard to speak with or get appointments with them.