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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre


Told by receptionists to go to the pharmacy

I attended the surgery to get a doctors appointment, I was unwell and I knew from my medical training that I needed antibiotics for a chest infection. The receptionist was extremely unhelpful and told me to go to the pharmacy for treatment. I refused and told her I needed to see a doctor. After some discussion they found me an appointment for two hours later. As I suspected I did have a chest infection and needed antibiotics. I have no complaints about the doctor I saw who was very good.