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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
    • Dentistry
    • Hospitals
    • Mental Health
    • Helpful Links
  • Get Involved
    • Volunteering Opportunities
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre



This surgery has recently improved

I have noticed a slight improvement in accessing a GP at the surgery. Appointments I have been able to book have been with locums or new doctors. I have not seen my own doctor for a few years now. The problem with booking appointments is that you have to tell the receptionists what the problem is for them to decide if your problem is important enough to be seen. It is not always easy to discuss things over the phone with the reception if you are not somewhere private. I do think that the attitudes of the reception staff has improved. In the past I have found them to be quite rude and abrupt.

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