Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Croft Medical Centre


Doctor keeps delaying potential referral

My son is autistic and I told the GP to refer him to paediatric care because it seemed reasonable. Every time I raised this up with the GP they tell me they will look into it. It has been more than 3 years. I have asked the social worker to intervene but still not sorted. When my son is feeling unwell I have to take him to A&E.