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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
    • Dentistry
    • Hospitals
    • Mental Health
    • Helpful Links
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Croft Medical Centre



Improvement required

The gp are good when you are able to get hold off them. The phone system needs to be improved, too many people calls at 8am and the chances of getting appointment is zero as they are all gone because of the long queue. The line is constantly engaged and no ring back service offered I had to chase test results for 24 hour heart monitoring i had from the hospital. Positive - I am under the mental health nurse at the GP practice and they offer a good service. I get regular appointments for reviews.

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