Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Chester Road Surgery


Various issues with them

They keep trying to send me to Bosworth Medical Centre and I don't want to as it's much further away. They don't always accommodate my request to be seen here and even if I am I see a different doctor every time. This means they have to go through my medical history at the appointment which is quite complicated. I've also had things missed off my repeat prescriptions and they make no attempt to contact me about it.