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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
    • Dentistry
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    • Mental Health
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Chester Road Surgery



Harder to get appointments since the merger

My experience differs, sometimes its good sometimes it can be bad. Access to appointments has been more difficult since the surgery merged with Bosworth Medical Centre. They are very good at providing appointments for children I have never had a problem getting my child an appointment. I have waited two weeks for my appointment today, although it was not urgent when I booked it I have been concerned about my medication running out and need to discuss alternatives with a doctor. It has been hard adjusting to all the new staff since a long standing doctor left the surgery. It used to feel very personable but now lacks this and there is lack of consistency as I never see the same doctor. The new staff are all nice, my experience of the nurses and receptionists has always been great too they are very friendly and helpful.

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