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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
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    • Mental Health
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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Chester Road Surgery



Been very good with ongoing health problems

The surgery has been very good with my ongoing health problems. Referrals have been made promptly. I find them generally good, I attend regularly for diabetic checks and the nurses are wonderful. I have always received good continuity of care but recently my GP retired so the personal levels of care I previously received has now ended. I am hoping that I get to know a new doctor and have the same level of care. One problem that I do feel needs to be addressed is that you can only discuss one issue. On one day I was attending about one problem and wanted to discuss how I was experiencing excessive tiredness and exhaustion. I was told that I was nearing the 15 minute time limit and that I would have to book another appointment. I got another appointment for later that day but this meant that I had to pay for transport for two visits to the doctors on the same day. I budget accordingly to pay for taxi's to the GP because of my poor health but it seemed quite unreasonable that I could not just mention this to the doctor whilst already at an appointment.

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