Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Chelmunds Court


Great first impressions of lovely home and staff

Only having moved into the care home 24 hours ago, everything is going well so far. We were very impressed with the care home when looking around and making the decision for our loved one. The home is clean, bright and modern and the staff seem lovely. We were very happy with the care they can provide and so far we have been happy with the care given during the settling in period. Early days but very happy so far.