Bosworth Medical Centre

My experience of the surgery is good. The doctors are very good and the receptionists are lovely. I can get an appointment when I need one. People complain but I think when you genuinely need an appointment they do their best to help. They take a lot of flack when they can only do their best.

I only get a diabetes check once every 12 months, when it was previously every 6 months.

I registered here 3 years ago and in all that time I have not seen a doctor. I have seen a nurse practitioner on a couple of occasions. I have had diabetes check ups with the diabetic nurse but I have found these to be poor. I had poor experience of no insulin for 21 days which was a nightmare and was a stressful and confusing situation. I had to chase here there any everywhere to try and get it sorted. The surgery was no help at all and did not seem to care.

I am happy with the doctors and think that they are great. I find getting an appointment quite awkward, because the receptionists can be difficult to deal with. One of the reception team has shouted at me for not wearing a mask, despite being exempt. They can be very rude and abrupt.

I have regular appointments with the nurse to take my blood pressure, and carryout medication reviews, but it is very hard to see a doctor. The nurses seem very rushed for time and I am always in and out very quickly.

I was referred here for physiotherapy. Sessions have gone well and have been beneficial to my injury. I have been very happy with the service.

After trying to get an appointment at my own surgery for a number of days I was finally given an emergency appointment here. The doctor was very good, his examination was very thorough. I was given 7 days worth of antibiotics and told to go back to my doctor if things did not improve.

My daughter attends physiotherapy sessions here. The appointments always go well, I am happy with the service.

I can never get an appointment via the telephone. I have tried to book appointments in person but still had no luck.

I always feel the staff have time for me