Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


Great doctors but poor phonelines

It is difficult getting through on the phone to book an appointment. I have to go in early in the morning instead just to get one. Otherwise you can be on the phone for almost an hour with no result. I have been struggling with my condition and this makes it difficult to get advice and treatment. The doctors are awesome when you get to see them. They all listen and communicate effectively.