Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


A rubbish GP service

They are rubbish. It is a real job to try and get through on the phone, it takes about 40 minutes. Appointments are normally with locums who don't know your history. They do their best to get you in but it's with associates or other staff who can't prescribe. Communication is also a real issue. I have recently been having issues with repeat prescriptions. The receptionist told me that they can't help and I have to go through the pharmacy.