Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


Good but could improve appointment system

I don't need to go very often but I can usually get an appointment when needed. The only improvement that could be made is to the phone line system. When calling at opening time you spend a long time waiting which can be difficult around work and school runs. I have noticed an improvement recently though which is good as it's now much easier to get appointments.