Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


Pleased with care given by doctors

It can be hard at times to get an appointment. The difficulty is the phone system, you wait quite some time for the call to be answered to be told appointments have gone and to call back. There has been recent improvement and I have been able to get a face to face appointment when needed.