Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


No continuity of care

I never see the same doctor twice. To get a face to face appointment you have to tell the receptionist what your problem is, then often you are called back by a doctor before you are offered a face to face appointment. Its very frustrating after going through this process when you see a doctor they then ask you what the problem is or how they can help. I recently saw a doctor who asked me what I thought I had. I explained to them that I was there to find out what was wrong and that is why I needed to see a doctor.