Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


A poor service & experience

Getting through on the phone to book an appointment is an absolute nightmare. Some receptionists are wonderful but others are not so great. I do find that they are better and more accommodating when you call for an appointment for a child. You never see the same doctor twice which means that you have to spend your limited appointment time explaining your medical history. I don't feel listened to, and I feel rushed during appointments trying to explain things, be properly examined, diagnosed, and treated.