Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


Repeat prescription service never simple

I recently put two separate prescriptions in on the same day. When I went to the pharmacist to collect a few days later, as instructed, one prescription had not even been sent over. I had to go back to the doctors to chase it up. It took four return visits to the reception desk for them to get it right.