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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
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    • Mental Health
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bosworth Medical Centre



Absolutely Rubbish!

It's just so difficult to get through on the phone. I call when the phonelines open and its usual for there to be over 20 people in front of you in the queue. Its just a complete waste of time because you know that you will be told there are no appointments left. I had to collect a prescription last week so asked to book an appointment for my wife. I was told that they could not make the appointment for me and I had to call. I was persistent because she really needed to be seen and they managed to book me a hub appointment on the Saturday. I have called before and been 21st in the queue, whilst on the phone I have come to the reception (phone in hand, on hold), and there's no staff in sight. Not one member of staff in reception, no one answering the phone. They just blame all the changes on covid, this cant keep being used as an excuse.

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