Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Bosworth Medical Centre


Communication with GP via reception staff

I do not like that you are expected to discuss your symptoms and any problems with the receptionist. If you are vague with the receptionists, who are not medically trained doctors and/or nurses, you are met with hostility. Are GPs working from home and calling patients rather than being present in surgery's to see their patients? I am finding it increasingly frustrating trying to access healthcare directly from my GP.