Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


Get notifications to book but no appointments

I get regular text messages from the surgery telling me that I need to book medication reviews but when I call up there are no appointments available. I recently had one done over the telephone and the prescription was incorrect. When I contacted the receptionists to query I explained that I'd had an appointment over the telephone with Dr Scott from the Chester Road but they told me that he was retired and no longer worked for them which left we wondering who I had spoken to. Clearly there is poor communication between the surgeries because I know who I spoke with.