Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre


Insisted that my child be seen

It is very very difficult to get an appointment. I recently called for an appointment for my 2 year old. It was clear to me that she had tonsillitis. I was told that there were no appointments but that I could take her to the Hurst Lane Badger clinic after 3pm. I told them no, explained that my daughter was crying in pain and needed to be seen by a doctor. The receptionist went away and came back offering an appointment in 20 minutes time. I was pleased that they fitted us in but its very stressful when you have to fight for an appointment for a child.