Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bosworth Medical Centre

12345

Lack of support for my mental health

I was experiencing anxiety and depression just few months ago because of my job lose and not knowing to do. I phone the GP and wanted to speak with them about my issues, The reception told me to call 111 if its serious or I have to wait for the doctor to phone me. I did not wait and I self referred and I got the support I needed from a charity group.