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Reviews (18)

Lack of respect, accountability.

May 12, 2024
Privacy doesn't exist within this service. I contacted them for help, now all of my family and neighbours know. They do not care that they could damage your life further. The executive board are a disgrace and it filters down. Executive meetings are online, but you can't hear them. If you complain they try to come after you. I wouldn't even recommend them as a last resort!

Breached my privacy numerous times!

April 29, 2024
There is clearly a problem with the culture here. They treat people like they do not matter. Management is the worst I have ever seen, in any industry, by a long way.

Overreliance on medication

April 10, 2024
I have received a significant lack of mental health support over the last few years. I have been on medication for my PTSD for years with no other treatment options offered.

Supportive during mental illness

April 3, 2023
I was very pleased with all the support I got from all the staff. I was treated with respect and dignity. I am getting better by day and with the continue support I will overcome my mental illness.

Great care environment

March 31, 2023
I have been going through a really difficult time and unfortunately I started drinking a little bit more. But now I am doing better with my mental health thanks to the amazing staff and the support from everyone.

Great support from staff

March 8, 2023
I have been using this service for more than 3 years and it has helped me throughout my struggle with my mental health. I want to thank all the doctors and support staff.

Great care for my mental health

December 20, 2022
I struggled over the years with my mental health. After a long battle with self-harm I was referred to the hospital and now I feel great. I use other charities like MHM and they also helped me a lot.

Long waiting time for referral

December 9, 2022
It took a while before I was referred to UHB mental heath clinic, but once I was there I was looked after and supported. Everyone here was amazing. My mental health has improved.

Satisfied with my treatment

November 30, 2022
The support I received from all the health care staff was brilliant.

Great support improved my mental health

September 28, 2022
It was a struggle at the beginning, but with time I received a great support from all the care workers who were involve in my case, my mental health has improved.

Birmingham and Solihull Mental Health Foundation Trust


0800 915 9292

B1 Trust HQ


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