Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - Shirley Medical Centre


Cannot fault the service they provide

My experience here is good. I cannot fault the service I have received. I am able to access appointments when needed. The service and delivery provided is good. The doctors are excellent and the staff are friendly and helpful. I do not mind travelling to other SHP surgeries for treatment and care.