Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Balsall Common Medical Centre


Routine blood tests are hard to book

I have always been able to book an urgent same day appointment. By phoning up at precisely 8.30am or 2pm I manage to get through and get an appointment. The problem I experience is booking in routine appointments. I have to have regular blood tests but it is difficult to book these appointments in advance and you cannot book on the day. I have found that I have to try and book two months in advance to get these appointments, which is ridiculous. I must say that I do really rate the GPs I think they are marvellous.