Hard to get through on the phone
It can be hard to get through on the phone and you can spend a long time waiting listening to the same music on hold.
Right to Respond
Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
- Keep the language and tone civil
- Don't mention personal details
- Make it relevant to the review
Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
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Original feedback for
Balsall Common Medical Centre