Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Balsall Common Medical Centre


A pointless service

I have not found the surgery helpful at all. They just want to dish out medication for depression and anxiety rather than actually help you. Medication is not always the answer. I have been to them about pain in joints and was just told that I needed physiotherapy without any tests being carried out. They did not help me at all. I have lost faith in GP services and the NHS completely.