Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Balsall Common Medical Centre


Decline in service & expertise

The the service is no where near as good as it used to be. There are now a lot of trainees. They are not as good and they do not know your background. The owners of the surgery are always in the background and unavailable to see you. The service provided by one doctor is good but sadly she is leaving soon. I am not looking forward to her leaving. and having to see another doctor who does not know me.