Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Arran Medical Centre


Service at the GP are ok but can be improved.

The surgery is alright. I am not on any medication. It is ok when it comes to booking appointments, I have to call. The waiting time could range from between 10 minutes to 1 hour. The surgery offers both face to face and telephone appointments. GP are good and they give information. They send any prescription if required directly to the pharmacy.