Told that we would wait 5 hours
My elderly neighbour had a bad fall, they could not move or talk. I called for an ambulance and was not impressed at the long call that asked lots of questions that were difficult to answer, such as how much blood loss would it be a cup full or a bucket fall! I was told that an ambulance would take approximately 5 hours to get to us. I told them that this was unacceptable and they just told me to call back if symptoms got worse.