Waited over 7 hours on the cold hard pavement
I had a bad fall outside my home after blacking out. Luckily a neighbour came to my aid and called an ambulance. I waited over 7 hours for the ambulance to arrive. I could not be moved and was in extreme pain (from a broken hip). It really was the worst experience of my life at 82 years old laying on the cold hard pavement for all that time. When the ambulance arrived the staff could not have been nicer and did their best for me. On transporting me to the hospital I had to be transferred from one ambulance to another which was another inconvenience that added to the horrible experience of waiting for such a long time for medical help.