7 hour wait for 96 yr old with broken hip
An ambulance was called for my neighbour aged 96, he'd had a bad fall and we suspected a broken hip. We waited for seven and a half hours for an ambulance to reach him. Our concerns were correct and he had broken his hip. Appalling service leaving this gentleman on the floor in pain for such a long period of time. The shock alone could have killed him. Once the ambulance arrived the care was outstanding and the paramedics were excellent. It is awful that the system is putting their staff into situations where they are attending to patients who have been waiting unreasonable lengths of time with patients, their friends and families then taking their frustrations out on them.