Very difficult to get to speak to a doctor
It is impossible to get through on the phone, which is especially difficult if you have limited time to be on the phone eg at work, it takes 2 days or more for someone to respond to an online consultation, then it can be difficult explaining symptoms or taking photos when it would be far easier for a doctor to examine you in person. Even issues with medication are difficult or take longer to resolve than usual explaining to reception then having to wait for to call back to get in the list to discuss it with a pharmacist. Also difficulty trying to get information about the flu jab for my asthmatic daughter meant I had to go to a pharmacy to get it done instead of a flu clinic.