Medically vulnerable but no appointments
I had been ringing for an appointment for days but I was unable to get an appointment despite explaining the circumstances and my medical history (which they should know as I am their patient). After a few days I was told to call 111 which I did. After going though another process of calling them, being called back and having to repeat my story over and over, 111 said a doctor would call me. I was then called back by my own surgery who had been told by 111 to book me an appointment for that day. I was glad to be seen and care was good once I saw the doctor. However, the system seems completely chaotic. I was unwell but had to spend a day on the phone going over and over the problem to end up where I had started back with my own surgery. This caused me a great deal of stress and frustration.