Poor support & communication - social worker
The help and support from my social worker has been poor, mainly due to lack of communication and information. I have not been advised about costs and payments of care home needs, or how it will impact my income and benefits. It has been over a week since I have heard from them despite trying to make contact with them on several occasions. It is so hard to navigate the system and it is impacting my mental health, and my ability to care for my spouse.