Worried about patient confidentiality
Took 3 weeks of calling to get an appointment. I had a phone consultation, the Dr told me all the details on my file were wrong, I insisted they must be looking at the wrong patient record. Spoken to very aggressively after pointing this out and my hearing problems were dismissed. When having anxiety problems I couldn't face the stress of calling and arguing with the doctor again, so suffered in silence. It used to be so much better before it joined the Health Partnership.