It's so hard to get an appointment
There are long waiting times on the telephone service. It can take over an hour to speak to a receptionist, to be told there are no appointments. You are then told to phone back tomorrow at 8am, but you just have exactly the same experience and there are still NO appointments. This has happened to me on numerous occasions. I have been so desperate in the past that I have used A&E. I've even been told by friends to use a service that you pay £20 for to speak to a doctor. Not being able to see a doctor at your GP surgery is just not right!